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Terms for using VIN Reveal

Draft for legal review. This is not legal advice. The legal identity, cancellation terms and other flagged details must be approved before the service accepts orders.

The service operator

These terms cover VIN Reveal at vinreveal.co.uk. Service questions can be sent to info@vinreveal.co.uk.

The legal operator name and business address will be confirmed in the approved terms. Governing law and jurisdiction will be confirmed in the approved terms, without limiting mandatory consumer protections.

Vehicle preview and paid report

You begin by entering a UK registration. The free step displays available vehicle details to help you confirm the vehicle. It does not return the full VIN. Review the description before choosing the report.

The paid report costs £7 GBP. It includes the full VIN together with the vehicle information available in the record. Select Request the £7 report to continue to the email stage. Check the registration, vehicle description, delivery email and order details before submitting payment.

The checkout must clearly identify when an order is placed and how acceptance is communicated. Do not interpret an initial vehicle preview as confirmation that a paid order exists. The report is supplied by email after your request is processed.

Using the information responsibly

Use the service for lawful vehicle purposes, such as records for your own vehicle, a car you can inspect before buying, parts ordering, insurance or fleet administration. Do not use it to seek personal information about a keeper. The report provides vehicle data only, with no keeper personal data.

You are responsible for entering the registration and delivery email accurately. If the preview does not match the intended vehicle, stop and contact us before ordering. Do not change or guess identifiers to force a result.

Scope and limitations

Records may be incomplete, unavailable or affected by recent changes. Available report fields can include make, model, year, colour, fuel, transmission, body, engine, first registration, estimated mileage, previous keeper count, MOT expiry, doors and vehicle class.

An estimated mileage is not a verified current reading. A keeper count is not a record of personal identities. MOT expiry is not a complete MOT history or a present-condition assessment. The report is not a comprehensive vehicle-history investigation, a mechanical inspection or a guarantee that a vehicle is suitable to buy.

Compare the VIN and description with the physical vehicle and relevant documents. A parts supplier must confirm suitability for the intended vehicle and any changed components. Where information differs, resolve the discrepancy before relying on it.

Delivery and service problems

The email address entered after you request the £7 report is used for report delivery. Check it carefully and keep the order reference. If a report has not appeared, check your spam or junk folder and contact info@vinreveal.co.uk with the reference and a description of the issue.

Any delivery information displayed before submitting your request forms part of the ordering information. This draft does not create a delivery-time guarantee. It also does not give the operator a right to ignore applicable consumer rights when information or service is not as described.

Cancellation, refunds and consumer rights

Refund and cancellation terms, including unavailable VINs and duplicate requests, will be confirmed in the approved terms. Contact info@vinreveal.co.uk with any order concern.

Nothing in the approved terms should remove rights that cannot lawfully be excluded. Do not publish a blanket no-refunds statement or activate a pre-ticked waiver of cancellation rights on the basis of this draft. Obtain legal approval for any liability limits and checkout consent wording before launch.

Privacy and independent status

The privacy notice describes the intended data handling and must match the final implementation. VIN Reveal is an independent commercial service. It is not affiliated with the DVLA. The free GOV.UK/DVLA vehicle enquiry does not return the VIN.

Questions and complaints

Contact support with a clear explanation and any order reference. Do not include card details. Keep the version of the ordering information relevant to your purchase and ask us if any part of the report's scope is unclear before ordering.