Check vehicle

Home / Ask about a vehicle lookup or report

Ask about a vehicle lookup or report

Tell us what you were trying to do and what happened. You can use the form below or email info@vinreveal.co.uk. Include an order reference if you have one, but do not send payment card details, passwords or copies of documents containing personal information.

Send an enquiry

You can also email info@vinreveal.co.uk.

  • Name: required.
  • Email: required, so we can reply.
  • Message: required. Explain the issue in your own words.
  • UK registration: optional, useful for a vehicle-result question.
  • Order reference: optional, useful for an existing report.

Button: Send enquiry.

By sending the form, you ask us to use the details to handle your enquiry. Read the privacy notice for information about this use. Do not include information about other people that is not needed to explain the issue.

Before ordering

If the preview does not describe the right vehicle, stop before submitting your request. Check the registration, then tell us which part of the vehicle description seems wrong. Do not buy a report hoping that the description will change afterwards.

The pricing page explains the £7 report and its scope. The FAQ explains the difference between the free preview and the paid full VIN.

After ordering

If you cannot find a report email, check the address used for your request and your spam or junk folder. If you still need help, send the order reference and a short description of the problem. Avoid placing full payment information in your message.

We do not publish an unconfirmed response-time promise. Keep a copy of your order information so the enquiry can be connected with the right request.

What this contact route is for

Use it for VIN Reveal service questions, result discrepancies and report enquiries. It is not an official DVLA contact channel. We cannot amend official vehicle records through this form. For official record corrections, use the relevant GOV.UK route.

Questions about this page

Where do I send a report question?

Email info@vinreveal.co.uk or use this form. Include the order reference if available and leave out payment card details.